Type of penalty	Penalty fee	paid within 7 days	paid to the inspector
for the ride without a valid ticket or document qualifying to the reduced fare or free-of-charge ride	200 PLN	140 PLN	100 PLN
for the carriage withaut a ticket for things and animals which are subject to the additional fare	60 PLN	42 PLN	30 PLN
for the carriage things and animals which are not allowed to take into the vehicle	200 PLN	200 PLN	200 PLN
for causing the vehicle stop or changes in the route without an important reason	400 PLN	400 PLN	400 PLN
After presentation of the proof qualifying to free ride or reduced fare or presentation of long-term personal ticket within 7 days, addicional fee 16 PLN is charged (penalty fee is canceled)

 

Penalty fee may be paid:

• in ZTM service points:
  - Central, ul. Głogowska 133
  - Main Railroad Station PKP (ticket hall)
  - Rataje bus station
  - Śródka bus station
  - Os. Jana III Sobieskiego bus station
  - Wiosny Ludów Square (Kupiec Poznański department store)
  - Rondo Kaponiera
  - Ogrody (tram station)
• to the bank account:
  PKO BP I O/Pń 15 1020 4027 0000 1302 0738 9861

Passenger has the right to appeal against the inspector's decision, within 14 days since the panalty fee is imposed:

• by mail to the address:
  Biuro Obsługi Klienta
  Zarząd Transportu Miejskiego
  ul. Grunwaldzka 104
  60-307 Poznań
• by e-mail to the address:
  odwolania@ztm.poznan.pl